Terms of service

Last Updated: July 17, 2026

Welcome to Vexlynn.

This website is operated by Vexlynn. Throughout the site, the terms “we,” “us,” and “our” refer to Vexlynn. By visiting our website, browsing our products, or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced on this website. These Terms are governed by the **Consumer Rights Act 2015**, the Consumer Contracts Regulations and UK‑GDPR (Data Protection Act 2018)legislatio....

These Terms apply to all users of the site, including browsers, customers, and anyone who accesses or uses our services.

If you do not agree to these Terms of Service, you should not use our website or purchase products from us.

1. Store Information
Vexlynn is an independently operated online retail store offering products through our official website:

Website: www.Vexlynn.shop

Email: hello@Vexlynn.shop

Business Address:

Calton Hill Drive, City of Edinburgh, Scotland EH7 5BW, United Kingdom

Phone：+44 848 975 5243

Our store is powered by Shopify, which provides the e‑commerce platform that allows us to display products, process orders, and operate our online store.

2. Online Store Terms
By using this website, you confirm that you are at least 18 years of age. If you are under 18, you may use this website only with the consent of a parent or legal guardian.

You agree not to use our website, products, or services for any unlawful, fraudulent, harmful, or unauthorized purpose.

You may not use our website in a way that interferes with its security, functionality, or normal operation.

3. Product Information
We make reasonable efforts to display product information as accurately as possible, including product descriptions, prices, images, colours, sizes, and availability.

However, we do not guarantee that all product descriptions, images, colours, sizing information, pricing, or other content will be completely accurate, current, or error‑free at all times.

Please note that product colours may appear slightly different depending on your device screen, display settings, lighting, and photography conditions. This does not affect your statutory consumer rights under UK law.

4. Product Availability
Product availability may change without notice.

We reserve the right to limit the quantity of products available for purchase, discontinue products, or update product listings at any time.

If an item becomes unavailable after your order is placed, we will contact you with available options, such as order adjustment, replacement, cancellation, or full refund.

5. Pricing and Currency
All prices shown on the website are in Great British Pounds (GBP) unless otherwise stated.

Prices are subject to change without notice.
The final amount charged at checkout may include product price, applicable shipping charges, discounts, and any applicable VAT or taxes based on your shipping address.

If there is a pricing error, technical error, or incorrect product information, we reserve the right to correct the issue and, if necessary, cancel or adjust the affected order before fulfilment.

6. Orders and Order Acceptance
When you place an order on our website, you will receive an order confirmation email. This email confirms we have received your order; the binding contract between you and Vexlynn is formed only when we dispatch your goods.

We may review orders for payment authorisation, product availability, address accuracy, fraud prevention, and compliance with our store policies.

We may cancel or refuse an order if:
‑ Payment cannot be authorised
‑ Billing or shipping information is incomplete or inaccurate
‑ The order is flagged by fraud prevention tools
‑ The product is unavailable
‑ There is a pricing, product, or technical error
‑ The order appears to violate our policies or applicable law

If your order is cancelled, we will notify you by email and issue any applicable refund to your original payment method. Your statutory consumer rights remain unaffected.

7. Payment Terms
We accept secure payment methods shown at checkout, which may include:
‑ Visa
‑ Mastercard
‑ American Express
‑ Diners Club
‑ Discover
‑ Apple Pay
‑ Google Pay
‑ Shop Pay
‑ PayPal

All payments must be successfully authorised and processed before an order can be prepared or shipped.

Payment information is processed through Shopify and supported third‑party payment providers. Vexlynn does not store your full credit card or debit card number on our website or servers.

For more details, please review our Payment Policy.

8. Shipping and Delivery
Orders are processed and shipped according to our Shipping Policy.

Delivery times are estimates and may vary due to order volume, carrier delays, weather conditions, public bank holidays, customs processing, address issues, or other factors outside our reasonable control.

Once an order has shipped, tracking information will be provided by email when available.

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or failed deliveries caused by incorrect, incomplete, or undeliverable addresses provided by the customer.

9. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy, in compliance with UK consumer legislation.

You have statutory cancellation rights for online purchases. We offer a 30‑day return policy after delivery for eligible items.

To be eligible for return, items must meet the requirements stated in our Return & Refund Policy, including being unworn or unused, in original condition, with original tags and packaging, and accompanied by proof of purchase.

For more information about return eligibility, return shipping costs, damaged or incorrect items, refund timelines, and non‑returnable items, please review our Return & Refund Policy.

10. Customer Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account login information and for all activity that occurs under your account.

You agree to provide accurate, current, and complete account information.

If you believe your account has been accessed without authorisation, please contact us immediately at hello@Vexlynn.shop.

11. Personal Information and Privacy
Your submission of personal information through our website is governed by our Privacy Policy compliant with UK‑GDPR and the Data Protection Act 2018.

Our Privacy Policy explains how we collect, use, share, and protect personal information, including information related to orders, customer support, analytics, advertising, and marketing tools.

Please review our Privacy Policy for more details, including your data subject rights.

12. Intellectual Property
All content on this website, including text, graphics, logos, images, product content, design elements, layout, icons, and other materials, is owned by or licensed to Vexlynn unless otherwise stated.

You may not copy, reproduce, distribute, modify, display, sell, or use any content from our website without our prior written permission.

Using our website does not grant you ownership of any intellectual property rights in our content, brand, or materials.

13. Prohibited Uses
You agree not to use our website or services for any prohibited purpose, including:
‑ Violating any applicable law or regulation in the United Kingdom
‑ Submitting false, misleading, or fraudulent information
‑ Interfering with website security or functionality
‑ Attempting to gain unauthorised access to our systems
‑ Uploading or transmitting viruses, malware, or harmful code
‑ Collecting customer or website data without authorisation
‑ Using our website for spam, fraud, abuse, or unlawful activity
‑ Infringing the rights of Vexlynn or any third party

We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.

14. Third‑Party Tools and Links
Our website may include links to third‑party websites, apps, services, or tools that are not owned or controlled by Vexlynn.

We are not responsible for the content, privacy practices, policies, or actions of third‑party websites or services.

Your use of third‑party services may be subject to their own terms and policies.

15. Advertising and Marketing Tools
We may use advertising, analytics, and tracking tools, including services provided by Shopify, Google, Pinterest, and other marketing platforms, in line with UK‑GDPR cookie rules.

These tools may help us measure advertising performance, improve our website, understand customer behaviour, and show relevant ads. Consent for marketing cookies will be obtained via our cookie banner.

For more information about cookies, tracking technologies, advertising data, and your privacy choices, please review our Privacy Policy.

16. User Comments, Feedback, and Submissions
If you submit reviews, comments, feedback, suggestions, images, or other materials to us, you agree that we may use, edit, display, or share such content for business purposes, including customer support, website improvement, and marketing, where permitted by law.

You agree that your submissions will not violate the rights of any third party, contain unlawful content, or include false, misleading, abusive, or harmful material.

17. Disclaimer of Warranties
We aim to provide a reliable and secure shopping experience, but we do not guarantee that our website will always be uninterrupted, secure, error‑free, or available at all times.

Products and services are provided on an “as available” basis.

Nothing in these Terms removes or limits your statutory rights under UK consumer law. To the maximum extent permitted by applicable law, Vexlynn disclaims warranties that are not expressly stated in these Terms or required by law.

18. Limitation of Liability
Nothing in these Terms shall exclude or limit liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be excluded under UK law.

Subject to the above, to the maximum extent permitted by applicable law, Vexlynn shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Our total liability for any claim related to an order shall not exceed the amount you paid for the product involved in that claim.

Nothing in these Terms limits any rights you may have under applicable United Kingdom consumer‑protection laws.

19. Indemnification
You agree to indemnify and hold harmless Vexlynn, its service providers, partners, and affiliates from any claims, damages, losses, liabilities, or expenses arising from your violation of these Terms, misuse of our website, or violation of any law or third‑party rights. This clause does not apply to consumer‑related claims arising from our own negligence.
20. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect. Any unfair contract term shall not be binding on consumers in accordance with the Consumer Rights Act 2015legislatio....
21. Termination
These Terms remain effective unless terminated by either you or us.

We may suspend or terminate your access to our website or services if we believe you have violated these Terms, engaged in fraudulent activity, or used the website in a harmful or unlawful way.

22. Governing Law & Disputes
These Terms of Service and any related disputes shall be governed by the laws of **England and Wales**. You may bring proceedings in the courts of your local jurisdiction within the United Kingdom. If you have a complaint you may also use an approved alternative‑dispute‑resolution (ADR) service.
23. Changes to These Terms
We may update or modify these Terms of Service from time to time.

Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website after any changes are posted means you accept the updated Terms.

24. Contact Information
If you have any questions about these Terms of Service, please contact us:

Brand Name: Vexlynn
Website: www.Vexlynn.shop
Email: hello@Vexlynn.shop

Business Address:

Calton Hill Drive, City of Edinburgh, Scotland EH7 5BW, United Kingdom

Phone：+44 848 975 5243

Support Hours (UK Local Time GMT / BST):
Monday‑Saturday: 9:00 AM – 6:00 PM (GMT / BST)
Sunday: Closed

We aim to respond to customer enquiries within 24‑48 business hours.